Logo
Submit a request
Sign in
  1. ImgBase, Inc.
  2. intoLive Help

intoLive Help

📹 VideoDay

  • Do you need more video editing features? Try VideoDay!

🛠 Error

  • I got an error failing to make or save the Live Photo. What can I do?

🙋‍♀️ FAQ

  • Live Photos on my Lock screen are not moving
  • Why is there no sound when a lock screen is set?
  • When Live Photos are set to the Lock Screen, quality gets lower.
  • My photos get cropped into a square when I try to make them into Live Photos.
  • When editing, there is no sound.
  • Only zero seconds is shown when editing a gif, and it is not animated
See all 9 articles

📚 How to use

  • How to merge photos & videos to make Live wallpaper
  • How to set up a Live Wallpaper
  • How can I add a photo to the beginning of a video?
  • How can I import external files?
  • How to use the iTunes File Sharing
  • How to upload Live Photos to Facebook

💵 Payment

  • I cannot complete the purchase.
  • I paid for Pro, but why can't I use it?
  • I paid for Pro a long time ago, but why can't I use it? (intoLive Legacy Pro)
  • Double payment or payment error
  • Cancelling your subscription

👀 Something else

  • Translation error
  • I can’t find the answer to my question!
ImgBase, Inc.
English (US) Deutsch Español Español (México) Français Bahasa Indonesia Italiano 日本語 한국어 Português do Brasil Русский ไทย Türkçe Tiếng Việt 简体中文 繁體中文